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Pravahya — innovate > integrate > evolve
Industry

Retail

Creating meaningful experiences to enhance customer journeys in today’s digital world.

The landscape

Retail is undergoing significant disruption as the balance of power shifts to the consumer. Empowered customers, a dynamic competitive landscape, new engagement models, fragmentation in the industry and an evolving technology landscape have created turbulent conditions for all players.

The key to maintaining leadership lies in creating meaningful customer experiences and partnering with customers at every step of the journey — transcending virtual and physical boundaries. Many of the top retailers across the world leverage Pravahya’s technological and retail expertise to gain agility and reimagine shopping journeys, deploying our capabilities in design thinking, analytics, system integration, product engineering, artificial intelligence, cyber security and business support.

The pressure points

Challenges we see in this sector

  • Fragmented channels

    Today’s consumers use many different channels to compare and buy. They expect fast, consistent and seamless interactions in stores, online and on mobile.

  • No single view of the customer

    Data trapped in point systems makes a 360-degree view of the consumer impossible to assemble.

  • Supply chain visibility

    Limited visibility into fulfilment creates stock-outs, over-ordering and poor collaboration with partners.

What we build

Solutions we deliver

  • Store Portal

    Improve collaboration, inventory and promotions management within and across stores.

  • Omni-channel commerce

    Carry out the entire purchase cycle across multiple channels without breaking the journey.

  • Retail data analytics

    Leverage predictive analytics and big data to harness transactional, social, location and demographic data.

  • SiteSmart

    Reduce IT development costs and shorten time to market for customer-facing sites.

The opportunity

The new retail frontier

Pravahya helps retailers transform their technology to gain a 360-degree view of consumers and serve them across the entire purchase process, using retail supply management and retail consulting.

With greater visibility into the customer experience you improve operational efficiency, increase order fulfilment and encourage collaboration between stores and supply chain partners.

Track record

360°

Customer view

Unified across channels

25%

Fulfilment improvement

Typical with supply-chain visibility

40%

Faster time to market

For new storefronts

Next step

Building for retail?

Bring us the constraint you cannot design around. That conversation is usually more useful than a capability deck.